Keep every client request, issue, and change under control.
Karyanetra gives software teams, service businesses, and internal operations teams one place to capture requests, assign responsibility, track deadlines, and keep clients informed—without exposing internal work.
Where Karyanetra fits
Built for teams that turn incoming requests into accountable delivery.
Manage client issues, change requests, internal service requests, implementation work, and project delivery from one shared system of record.
Client support and issue tracking
Give clients a clean portal to raise issues, watch progress, add comments, and stay informed without exposing internal work.
Change request management
Capture enhancement requests, assign developers, track priority, target date, comments, files, and every activity in one place.
Project delivery control
Project Leads and administrators get governance over movement, closure, overdue work, and team-level accountability.
Internal IT and operations desk
Run requests for software teams, IT support, HR operations, facilities, product teams, or any team that needs tracked resolution.
Built for real operations
The essential controls to keep requests moving.
Project boards
Organize requests by project and move them through a clear, controlled workflow.
Project Lead governance
Team members can update progress while Project Leads and administrators retain closure control.
Activity notifications
Keep relevant users informed when comments, status, priority, ownership, or target dates change.
Target dates and overdue
Set expected completion dates, surface overdue work, and act before delays grow.
Operational dashboards
Monitor status totals, overdue requests, oldest open work, recent closures, and team workload.
Permission scoped
Show each user only the projects, requests, dashboards, and notifications relevant to their role.
Who benefits
A focused experience for every person involved.
Internal teams get the context and controls they need, while clients receive a simple view of their own projects and requests.
Administrators
Configure projects, users, operations defaults, permissions, notifications, dashboards, and organization settings.
Project Leads
Control delivery flow, review work, manage closures, and keep requests moving with clear ownership.
Developers and team members
See assigned work, update progress, comment, add attachments, and plan around target dates.
Clients
Log issues from their own portal, follow updates, add comments, and view request status without internal noise.
Management
Understand open work, overdue items, oldest requests, user-wise load, and project-wise health at a glance.
Client portal
Give clients visibility without giving up internal control.
Clients can submit issues, add comments and attachments, and follow progress for linked projects. Internal notes, team discussions, and administrative actions remain private.
Workflow clarity
A clear path from request to resolution.
Track every request through a consistent workflow. Dashboards reflect each stage, activity stays recorded, and final closure can remain with Project Leads or administrators.
Planning visibility
See delivery pressure before it becomes a delay.
Use timeline and calendar views to review target dates across projects, spot overdue work, and open the activity history of requests that need attention.
Your work, available wherever you are.
The Karyanetra mobile experience will bring dashboards, projects, and request timelines to Android and iOS with the same role-based access as the web platform.
Simple pricing
Start free. Add paid users only as your team grows.
Use Karyanetra free with up to 25 users. Add more users for ₹300 per additional user, per month.
Contact sales
See how Karyanetra fits your workflow.
Tell us how your team currently manages issues and requests. We will show you how to structure projects, roles, workflows, dashboards, notifications, and client access.